Get In Touch
Questions Before
You Ship Your Frames?
Not sure if your prescription, frame, or lens style will work? Send us the details and we'll get back to you, usually within one business day.
Before You Reach Out
What To Expect
A quick rundown so your message gets answered fast.
1
Response Time
Most messages answered within one business day.
2
Have Your Rx Ready
A photo of your prescription speeds things up.
3
Frame Photos Help
Front and side shots if you're unsure on fit.
4
Licensed Optician
Every message reviewed by an ABO-certified optician.
Send a Message
Tell Us What
You Need
Fill out the form below and we'll follow up by email.
Other Ways To Reach Us
Prefer Email or Phone?
Use whichever's easiest. Same response time either way.
Quick Answers
Common Questions
No. Most people order directly online. Reach out first only if you have a question about a specific frame, prescription, or lens type.
Include your order number in the message and we'll pull it up right away.
If you've already placed an order, yes, go ahead and ship using your prepaid label. If you're still asking a pre-order question, hold off until we confirm.
